Privacy Policy

Thank you for visiting our website. This privacy policy explains how we use personal information collected on this website. Please read this privacy policy before using the website or submitting any personal information. By using the website, you accept the practices described in this privacy policy. These practices may be changed, but all changes will be posted and will only apply to business and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy each time you visit the site to track changes to the policy and ensure that you understand how any personal information you provide will be used.

With this Privacy Policy we mean to help you understand what kind of data we collect and what we do with it. The privacy policy establishes a set of agreed rules applied in the case of data and information collected by the site of members who activate on the online platform. The online platform is strictly prohibited for anyone under the age of 18 and they are prohibited from viewing or interacting with other users of the site.

READ CAREFULLY: by using this site, you consent to the use of this site, you accept the site policy and the privacy conditions. If you have any questions or concerns, you can contact us by mail or do not use the online platform. Registered members should carefully read all terms and conditions of this site, as well as the privacy policy. By accepting registration on the online platform, you accept the operation of the site and any conflicts will be notified by post. We reserve the right to change the terms and conditions of this lovle.es, as well as the appearance, options and features in terms of mode of operation and prices, at any time and without notice. We can also assure you that your data will be processed honestly and transparently, in compliance with the changes imposed by EU legislation following the protection of personal data 2016/679 ("GDPR").

What data we hold about you With each visit, the site automatically records data about your IP address and the browser from which you accessed our website. The IP address may be used by the site to help us diagnose problems that may occur when using the site, as well as in the administration of the site, to obtain other demographic information about you, information that we can normally obtain with the IP address.

We also store: your name, email address, first and last name, gender, date of birth, location, address, marital status, job, short biography and your interests. Some of this information is required to create an account, some is not required. How we process your data In addition to the aforementioned reason for processing your IP, we also use these algorithms to offer the best adaptations depending on the geolocation data we have of your IP. Matching algorithms also use your age, address or location, and gender preferences. We also use emails or notifications (browser or mobile application) to send personalized offers, after analyzing your profile. Cookies The platform cannot function with cookies disabled.

Data retention By default, our systems save a member's profile data for 3 years, with the following exceptions. if the member has not requested the deletion of an account (read that chapter) if the member is active at least once in 3 consecutive months or has a subscription/package for a longer period

Share data The platform does not share any member's profile data. We do not modify or send personal information to third parties. In case it will be necessary to share data with a third party, the platform will explicitly ask for that of the member and will share all the details if necessary. Delete your account Our platform services offer a "forget me" feature that permanently deletes all of your personal data from our systems, as if you were never a member. This process takes up to 30 days. After submitting the account cancellation request, you will not receive any email and you will have 10 to 13 days to continue using it, while your request is confirmed or you may change your mind about the request.

After 13 days, your account is not accessible and for up to 30 days all information from your data will be deleted from all systems.

You can send a request to delete your account from your profile notification settings: go to your profile information and click Notifications. Below you should find a green box with a link to submit account deletion.
 
We have prepared a short guide that can help you with this procedure. You can find here LINK Exercise your rights If at any time you want to know what information we process about you or if you do not want us to process your information or if you believe that the information we process is incorrect or out of date, you can ask to see this information and / or modify or delete it simply contact us.
 
If you would like to make a complaint about how we have handled your information, please contact us at email to investigate the matter.
 
Get in touch You can contact us at any time at our ticket platform : support page